At DKTM Organicparent Solutions LLP, we strive to provide the best possible service to our valued customers. We understand that circumstances may arise that lead to the need for order cancellations. Please review our order cancellation policy below:

1. Cancellation Period:

  • Customers may request order cancellations within 15 /days of placing the order. After this period, cancellations may not be guaranteed.

2. Cancellation Procedure:

  • To cancel an order, customers must contact our customer service team at +91 6362 786 475 and provide the order number and relevant details.

3. Eligibility for Cancellation:

  • Cancellation requests are subject to review and approval. Not all orders may be eligible for cancellation, especially if they have already been processed or shipped.

4. Refund Policy:

  • Approved cancellations may be eligible for a full or partial refund. Refunds will be processed according to our refund policy, outlined separately.

5. Non-Cancellable Items:

  • Some products or services may be non-cancellable or have specific cancellation terms. Please refer to the product/service description or contact our customer service for more information.

6. Changes to the Policy:

  • DKTM Organicparent Solutions LLP reserves the right to modify or update this cancellation policy at any time. Customers will be notified of any changes through our official communication channels.

Contact Information:

  • Customer Service Email: support@organicparent.in
  • Customer Service Phone: +91 6362 786 475